Our goal is to make sure that you, our valued customer is happy. 🙂
If you encounter an issue – please contact us, and we will try our hardest to find a solution for you.
Returns and Exchange Policy:
Items purchased online and in store from Skaters Edge can be exchanged within 14 days of original purchase or once items are received. These items must be in the original new condition with tags still attached. Skates cannot be worn on the ice or have any adjustments and alterations to the original condition. Skates may only be exchanged and can be subject to a store restocking fee. Clothing must not be worn on the ice and must have all original tags attached. Tights are final sale. Additional conditions may apply during competition events.
Stock Availability: We are a small boutique and we are committed to keeping our prices as low as possible. Due to our vast range of styles, colours and sizes we cannot always guarantee full stock of all items in store and online. If there is a issue with an items availability for an order we will contact you as soon as we can for another option or for an estimated arrival time. Our "in stock" refers to items that are available from our suppliers and manufacturers that can be ordered in.
If an order is ever time sensitive please address this in your orders comment section box. We will then contact you with options for items and shipping.
Items purchased online and in store from Skaters Edge can be exchanged within 14 days of original purchase or once items are received. These items must be in the original new condition with tags still attached. Skates cannot be worn on the ice or have any adjustments and alterations to the original condition. Skates may only be exchanged and can be subject to a store restocking fee. Clothing must not be worn on the ice and must have all original tags attached. Tights are final sale. Additional conditions may apply during competition events.
Stock Availability: We are a small boutique and we are committed to keeping our prices as low as possible. Due to our vast range of styles, colours and sizes we cannot always guarantee full stock of all items in store and online. If there is a issue with an items availability for an order we will contact you as soon as we can for another option or for an estimated arrival time. Our "in stock" refers to items that are available from our suppliers and manufacturers that can be ordered in.
If an order is ever time sensitive please address this in your orders comment section box. We will then contact you with options for items and shipping.
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